Eligible requests
To keep expectations clear, A request may be considered only when an item arrives damaged, defective, incorrect or materially different from its product description. Contact us within 30 days after delivery. This is not a change-of-mind or no-reason return policy. Please keep the relevant order information available.
Evidence and authorization
In everyday use, Send the order number, ordering email, a clear description and photographs or video that show the issue. Do not mail anything back unless we first authorize the return and provide instructions; unauthorized parcels may not be accepted or reimbursed. This helps us review the matter accurately.
Review, replacement and refund
For this website, We review the order record and evidence before deciding whether a replacement, refund or other resolution is appropriate. Approved refunds go to the original payment method, subject to processor timing. Replacements depend on stock and may require the original item to be returned. These steps keep the process transparent.
Contact
Email: tranthi49486@gmail.com
Mailing address: 268 Haines St, Newark, DE, 19717, United States
Phone: (302) 692-9053