Shipping scope and timing
To keep expectations clear, We ship eligible skincare, sun-care and body-care products to destinations accepted at checkout. Orders normally need 1–2 business days for payment review, verification and preparation; weekends and holidays are not business days. Please keep the relevant order information available.
In everyday use, After dispatch, estimated transit is 2–4 business days. This is an estimate rather than a guarantee, because carrier networks, weather, customs, high-volume periods and events outside our control can change delivery timing. This helps us review the matter accurately.
Charges, addresses and tracking
For this website, Free shipping applies only when it is shown at checkout. The checkout total is final for shipping charges, and customers must provide a complete, deliverable address and correct contact details before placing the order. Tracking is sent when available. These steps keep the process transparent.
Delays, loss and damage
As part of our service, Report a delayed, missing, carrier-marked-delivered or damaged parcel promptly with the order number, account email, delivery details and photographs when relevant. We may coordinate a carrier review; a delivered scan does not automatically guarantee a refund or replacement, and restricted destinations or products may be unavailable. The checkout and order record remain the controlling references.
Contact
Email: tranthi49486@gmail.com
Mailing address: 268 Haines St, Newark, DE, 19717, United States
Phone: (302) 692-9053